Can I start on a day that is not marked in green?
As we have limited accommodation and we do a welcome induction, we require people to begin on the days marked in green on the Availability Calendar.
How do I get to you?
Please refer to the Getting to Us section
What is the cost for extended stays?
Please check our Packages section for prices and cost of extra days in each package
What should I bring?
Please refer to the Packages section and you can also find some tips on our Facebook Discussion Group.
What’s the best time of year to come?
Please refer to our Weather section.
Can I extend my stay once I am there?
Yes, but it will depend on availability. As we have very limited spaces to not miss out we suggest you book beforehand.
How far ahead do I need to book?
When you decide on your travelling dates, please make a booking as they are subject to availability.
How do I book?
Check the Availability Calendar for your desired dates;
Choose a package; and
Submit a booking form.
Can I pay in another currency?
We are only able to accept payment in Thai Baht.
Can I pay by credit card?
No, at this stage we do not have the facilities for that.
Is the accommodation air conditioned?
Yes. Please refer to our Accommodation section for more information.
Is there internet access?
If you bring a laptop you can access our wireless service for free otherwise you will need to go into town to an internet café.
If I book for two/three weeks, can I go on other overnight tours/visits during that time?
As the program asks you to look after your elephant on a day-to-day basis, we recommend you book other visits/tours to other areas in Thailand before or after your stay. However, if would like to go on a local tour in Ayutthaya during your stay here we can organise that when you are here.
Can you recommend any hotels in Bangkok or Ayutthaya?
For Bangkok, we recommend you check the internet or one of the various travel guides for Thailand to locate a hotel to suit your needs/budget. Also, there are many travel websites with reviews and recommendations by people who have stayed there.
For Ayutthaya, we recommend the guest house Tony’s Place for centrally located accommodation, or Promtong Mansion for a quieter guesthouse with excellent service or Tamarind, very cute guesthouse, good location across from the historic park and wonderful owners. The Park is also across from the Historic Park and the owner very helpful. Again, we would recommend you to try the web as these may not be the type of accommodation you would prefer.
What else is there to do in Thailand?
We suggest you check the internet or travel guides for Thailand.
If there are two of us and we have our own elephant each, do we do things together?
Can I come and stay the night before my program begins the next day?
No. The program begins at 9.30am on the first day when we do a welcome induction.
Can I book a room only ie: not take part in the elephant program?
Yes, however the rates would be the same.
What vaccinations do I need to get?
We suggest you go to a doctor or travel doctor about vaccinations. We are not a malaria area but it depends on where else you are traveling. You can also check out sites such as http://www.thaitravelclinic.com/
How much time do I get to spend with my elephant?
As much as you like.
Can I play with the baby elephants?
How fit do I need to be to do the program?
Anyone can come and do the program and only do what they feel comfortable and capable of doing. Each individual will have to assess that for themselves as we cannot assess your health or health problems and decide what you are capable of.
Is there an age requirement to do the program?
No. If you can get here, you can participate.
Can I book a one day or two-day, one night package?
Minimum stay is three days / two nights package. If you opt to leave earlier the cost remains the same.
What can I do to help Elephantstay?
Check our How to Help section for ideas on what you can do to help us.
Can I make a donation?
Yes and are greatly appreciated. All donations go directly to helping our elephants and their needs. Please see our Donate page for more information.